Payment and Refund Policy

Below you will find our current payment and refund / replacement policy.  Please read it carefully as this is the official policy in force at the present time.  If you have any questions or comments about this policy, please do not hesitate to contact us.

CURRENT PAYMENT POLICY

Effective immediately, the following payment policy MUST be adhered to.  THERE ARE NO EXCEPTIONS, ALL ASKOLI CLIENTS MUST READ, UNDERSTAND AND ADHERE TO THIS POLICY except by other written arrangements approved by Askoli.  Any payment made without regard to this payment policy will be charged a service charge of 10 % of project cost.

1. Invoice sent to you for any product or services, regardless, payment must be sent within 7 business days of your receipt of the invoice, unless other ASKOLI-approved arrangements have been made ahead of time.

2. Non-payment up to 6-8 weeks may result in cancellation of the project.  If you have questions or concerns, or you feel that you have been charged incorrectly, please contact us IMMEDIATELY so that we can work together to find a solution.

3. We prefer to work payment issues out in a positive way and we try not to resort to the last option

CURRENT REFUND POLICY

ALL services packages offered are final. We do not offer refunds at this time.

1. If the service you purchased from us is not meeting your needs, please contact us immediately and we will work with you to correct any perceived issues

2. If you are dissatisfied with the level of support you are receiving from us after purchasing one of our service packages, please contact us with your concerns so that we can address this issue immediately.  We value you as a client and strive for your satisfaction.